Too Important to Fail: How to Ensure Improvement Projects Drive Sustained Success - Webcast

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Presented by: Crystal Lee
Webcast recorded on October 30, 2018
In this presentation, Crystal Lee shared her industrial experience as a leader of improvement projects. She provided insight on how to ensure that high-investment projects drive sustained success.
She also provided insights on how to ensure these three elements are in place and why they are critical to ensuring long-term success:
  • Readiness assessment – Don’t invest in a project the organization is not ready to implement, own, and operate.
  • Governance structure – Put in place a process for raising issues to senior leadership when problems threaten timely implementation and successful operation.
  • Wellness checks – After implementation, create an assessment and reporting system to ensure sustained results even when people and leaders change jobs.