Timm Reiher, an Oliver Wight principal, is an expert in Demand Management, Sales Operations, Product and Portfolio Management, and Integrated Business Planning, and is a Certified Instructor for the Oliver Wight Demand Management and Demand Labs executive education courses. With more than 20 years of experience in industry, he has a background in product management, sales and account management, customer service, sales operations, data warehouse systems, and CRM (customer relationship management) improvement initiatives.
Since joining the Oliver Wight team, Timm has worked with a wide range companies and industries including government (Department of Defense), consumer packaged goods, food and produce, farming, chemicals, high-tech, packaging, pharmaceutical, and heavy industry. Timm is skilled at assessing current company practices, coaching and facilitating the design of best-practice future states, and providing “shoulder-to-shoulder” support for practitioners and business leaders while implementing all aspects of Integrated Business Planning including Demand Management and Product Innovation.
As a team leader for Integrated Business Planning at ATMI, Timm managed the successful design and implementation of the Demand Management process across multiple business units working with global operations in North America, Europe, and Asia. He then served as demand manager for five years, developing and training the Demand Management Team and leading cross-functional business unit sales and marketing leaders to achieve Class A performance in Demand Planning and Management. Additional Integrated Business Planning accomplishments include the evaluation and implementation of a statistical forecast system, the Oliver Wight IBP-A process management tool, rough-cut capacity planning, integration of SAP Data Warehouse tools, and design and implementation of a multiple views forecasting system.
As senior manager of Sales Operations at ATMI, Timm also managed the design, training, and global rollout and on the use of the company’s CRM system and process. This effort included Opportunity Pipeline management and Sales Incentive Compensation tracking and automation of the process. He also served as a key business lead representative for the implementation of an SAP Data Warehouse Management system. Finally, his experience at ATMI also includes three years as manager of customer service and seven years as account manager and regional sales manager to semiconductor manufacturers.
During his years at Eagle-Picher Industries, Timm managed the commercialization of defense-related and R&D products, establishing joint venture agreements to promote and manufacture semiconductor materials and capital equipment in North America and Asia.
Timm joined Oliver Wight in 2013. He earned a Bachelor of Science in electrical engineering at Kansas State University. He brings his vast experience in Demand Management leadership to the Oliver Wight Demand Management and Demand Labs executive education courses as one of the instructors.