Crystal Lee is a principal with Oliver Wight Americas working with clients to support and coach them through change management and business transformation. She is a mentor and educator who focuses on both the people side as well as the process side of change.
Crystal is currently working with companies representing a variety of industries such as automotive, industrial, medical device, and CPG; food, safety, and consumer products, assisting with design, implementation, and coaching of Integrated Business Planning and supporting processes.
Prior to joining Oliver Wight, Crystal held various leadership positions with power leader Cummins and healthcare leader Adventist Health System. While at Cummins, she led and supported multiple international deployments of Planning and Control and IBP, some of which achieved Class A. As Director, Synchronized Business Planning, Crystal was responsible for their Oliver Wight Integrated Business Planning and Planning and Control efforts in the Components business segment, covering 5 global business units across 20 manufacturing sites. She also had responsibility for change management, education, and engagement strategies focused on skill development, process design, and technology enhancements.
Before that, as Global Synchronized Planning Program Director, Crystal was the program lead for their Oliver Wight Integrated Business Planning initiative in the Turbo Technologies business unit across six global manufacturing sites. She led a global, cross-functional program team to introduce new business processes through diagnostics, design workshops, structured coaching sessions, process assessments, and gap-closure projects.
While at Adventist Health System, as Director of Implementation for their Talent Development Transformation, Crystal was responsible for managing the alignment between strategy, functional process design, system configuration, training, and change management to ensure the successful launch and adoption of new talent development process and technology.
Crystal has earned her Six Sigma Green Belt and has a BS in Psychology and an MA in Industrial Organization Psychology.
Crystal Clear Management: YouTube Channel