Knowledge Workers

In a knowledge worker organization people are the main resource. In the current climate of rapid technological change, it is becoming necessary for knowledge workers to be in continuous learning mode. Government agencies often find themselves unable to recruit new technical workers and at the same time are showing a decline in training of existing employees. Learning is more than training it also includes things like mentors and tutors within the organization, as well as that ease communication among workers that allows them to readily get help on a problem when it is needed. It also includes technological tools like the Intranet.