Charter

Or more specifically team charter. It is a written document that defines the team’s mission, scope of operation, objectives, time frame, and consequences. They can be developed by top management and issued to teams or better still the teams can create their own and be presented back. Either way it is essential that Top Management support the charter to ensure the team does not perform incorrectly. This type of communication also enables non-team members to understand what the Top Managers expect from the team. It’s an effective empowerment tool and enables the team to show their authority to non-team members.