Business Improvement Specialists

Home > Our Business Management Consultants

Our business management consultants have real-world experience.

For over 40 years, Oliver Wight has been the leader in S&OP (Sales & Operations Planning) as well as the enhanced Integrated Business Planning process. Leading this revolution in businesses across the world is the Oliver Wight team, which is comprised of knowledgeable business improvement specialists who educate, coach, and mentor industry management and professionals to lead and sustain change and to achieve and maintain outstanding business performance. Our business management consultants are seasoned professionals from their industry selected for their experience and success in deploying the innovative Oliver Wight methodology.

With years of real-world expertise at their disposal, these supply chain consultants help companies grow and change on the journey to business excellence.

Navigate the journey to business excellence with Oliver Wight’s supply chain consultants.

Though our seasoned professionals are frequently referred to as consultants, our approach is different in that we provide knowledge transfer, facilitation, coaching, mentoring and motivational support, encouraging organizations to attain Class A status.

Our business management consultants’ specific expertise includes strategy, ERP, IBP/S&OP, demand and supply, EDI, cycle-time reduction, financial interface, and DRP and warehousing promotion planning. We have experience in industries such as process electronics, consumer goods, textile, automotive, and aerospace as well as large retail chains. Continue reading to learn more about the many experts that make up Oliver Wight Americas. Or, discover what our business management consultants can do for you.

 
Mary Adamy  

Mary Adamy
Principal

Mary Adamy, an Oliver Wight Americas principal, is a consultant and educator providing companies with guidance in Demand Management and Integrated Business Planning practices with a focus on Retail Sales & Operations Planning. Mary has a concentration of experience with CPG companies, having spent 10 years at Kraft Foods and Nabisco. While she specializes in Demand Management principles, Mary has held numerous positions across all supply chain disciplines including transportation, distribution, demand management, and supply management. Mary played a leading role in Kraft’s global S&OP implementation as well as heading up Forecasting Best Practices for Kraft North America. Mary also has experience in diverse industries. She has provided guidance to DuPont, the Hershey Company, New Balance, and General Mills in their Demand Management and Product Management practices. Additionally, she has held positions with a process chemical company prior to Kraft and was an active participant in an industry S&OP Benchmarking Group with companies including Hershey, Kimberly-Clark, Campbell’s, Exxon, Con-Agra, Wyeth Pharmaceutical, and Brown-Forman.

USA Read Mary Adamy's biography
 
Patrick J. Bettini   Patrick J. Bettini
Principal

As an Oliver Wight Americas principal and consultant, Pat Bettini specializes in consulting, education, and support for ERP, S&OP, and SCM business system implementations including repetitive, process, chemical, pharmaceuticals, consumer food, garment manufacturing, make-to-stock, make-to-order, and aerospace and defense contract manufacturing. Additionally, he serves as an ERP software selection and audit expert for the Oliver Wight Americas group. Among Pat’s long list of successful clients are companies such as Corning Glass, Pfizer, Procter & Gamble, and Mars Food Products, to name a few. He frequently speaks at APICS international, regional, and chapter meetings.

USA
 
Ken Carlson   Ken Carlson
Principal

Ken is an accomplished engineering, management, and consulting professional with over thirty years of experience. He has the proven ability to develop and implement strategies that eliminate waste and improve a company’s bottom line. Before joining Oliver Wight Americas, Ken successfully implemented various manufacturing software systems and business process improvements. As Internal Engineering Manager and Project Manager at Babson Bros. Co., Ken implemented MRP II processes in all divisions of this large dairy equipment manufacturer achieving the Class A operational designation. Ken has extensive experience as a trainer and educator and is APICS Certified (CPIM). He attended the University of Wisconsin - LaCrosse and is a graduate of Northern Michigan University with a degree in Design and Technology.

USA
 
Jim Correll   James G. Correll
Principal

Jim Correll, a principal with Oliver Wight Americas since 1984, served eight years as chairman of Oliver Wight Americas and co-chairman of Oliver Wight International. As a consultant, he has assisted more than 20 companies attain Class A performance. These companies include numerous Caterpillar Divisions, Imperial Tobacco, General Dynamics Land Systems, Martin Marietta Astronautics, Boeing Portland, and Tektronix, Inc. At Tektronix he served as the Class A implementation manager. In that capacity, he developed a new organizational structure, implemented new software, and designed and delivered an effective educational training program for both the new software and the behavior changes required to obtain bottom-line results. Jim has an extensive background in instructing public and private courses. In addition to several articles and white papers, Jim co-authored two books: Gaining Control: Managing Capacity and Priorities, Third Edition, and the newest Oliver Wight publication, Achieving Class A Business Excellence – An Executive’s Perspective.

USA
 
Colleen "Coco" Crum   Colleen "Coco" Crum
Principal

Colleen “Coco” Crum, a principal and board member with Oliver Wight Americas, is considered a thought leader and innovator in demand management and sales and operations planning. She has helped develop methodologies enabling companies to successfully implement S&OP and demand management and achieve quick time to financial benefit. She has assisted companies across the manufacturing spectrum, including chemicals, consumer goods, electronics, biotechnology, and aerospace and defense. In addition to many white papers, Coco has co-authored three books: Enterprise Sales and Operations Planning, Demand Management Best Practices, and Supply Chain Collaboration, and participated in the development of a best practice model for grocery supply chain replenishment resulting in the publication of a book on ECR by Canadian food industry trade groups. She is a frequent speaker at conferences and instructs the Oliver Wight Demand Management Course.

USA
 
Larry Curry   Larry Curry
Principal

Larry Curry, principal, joined Oliver Wight Americas in 1984 and served on the board for six years. In addition to his extensive background teaching the Oliver Wight public and private courses, Larry consults with a wide range of clients including companies in the aerospace and defense industries. With 19 years of experience in manufacturing, Larry was actively involved in the implementation of MRP II at Intel Corporation as well as the Class A MRP II implementation at Hyster Company. During his last six years there, he held management positions in capacity planning and several areas of material planning. He was also responsible for engineering change control and new product introduction.

USA
 
Eric Deutsch   Eric Deutsch
Principal

Eric Deutsch, principal with Oliver Wight Americas, is a coach and educator who partners with companies to improve their integrated planning and management processes. Eric has 15 years of hands-on experience in implementing Master Scheduling, Demand Management, and Sales and Operations Planning / Integrated Business Planning processes in a multi-national, specialty chemical and biotech company.

USA
 
Strategic Growth Expert, Jimmy Dixon   Jimmy Dixon
Principal

Jimmy Dixon, an Oliver Wight Americas principal and global supply chain management expert, is a consultant and educator providing companies with guidance in development of global Sales and Operations Planning/Integrated Business Planning processes. While with his most recent company, Westinghouse Electric, as Vice-President, Global Supply Chain Management, he co-developed transformation strategy to deliver $1 billion in savings. He developed and managed their global Sales and Operations Planning process and their integrated supply chain strategy. Jimmy held a senior supply chain position with GlaxoSmithKline Pharmaceuticals with responsibility for distribution, transportation, and import/export functions supporting the U.S. market. He led the successful integration of Glaxo Wellcome and SmithKline Beecham U.S. distribution networks during merger. During his five years with Glaxo Wellcome, Jimmy directed the start-up of a North American business unit and spearheaded the global team charged with supply chain performance metrics benchmarking 55 sites against industry best practice.

USA
 
Michael Effron   Michael Effron
Principal

Michael Effron, an Oliver Wight Americas principal, is a consultant and educator providing companies with guidance on the design and implementation of integrated business processes. During his twenty years in industry, Michael implemented Integrated Business Planning and Demand Management processes around the world for multiple Fortune 500 companies, in roles which included Global Demand Manager, Supply Chain Manager, and Global Sales and Operations Director. Michael uses a hands-on approach, coaching individuals and guiding companies to Class A performance in all areas of supply chain planning and execution. Companies that Michael has worked for and with include BASF, American Standard, and DuPont.

USA

 

 
Alberto Fonseca  

Alberto Fonseca
Principal

Alberto Fonseca Diaz, principal with Oliver Wight Americas, assists companies with large Spanish-speaking populations with their implementation of process improvement initiatives leading to Class A performance. He has significant experience in world-wide companies in the petrochemical, metal mechanic, chemical, pharmaceutical, and food processing industries as well as consumer goods. Prior to joining Oliver Wight, Alberto worked directly with the management team and executives of Yanbal Colombia to achieve Class A MRP II - ERP certification. As General Manager of Yanbal Bolivia, he managed and led the Strategic, Commercial, Distribution and Operational restructuring in order to achieve full integration of the Bolivian site with Yanbal International’s corporate structure. He has focused his experience and expertise in strategic planning, supplier relationships Sales & Operations Planning, new product development, and education in Planning & Control, S&OP/IBP, and continuous improvement.

USA Read Alberto Fonseca's biography
Colombia Ver la biografía de Alberto Fonseca

 

   

 
David A. Goddard   David A. Goddard
Principal

David A. Goddard, a principal with Oliver Wight Americas, has operational experience spanning high-volume, low-mix electronics to low-volume, high-mix machining environments and includes industries such as oil and gas, pharmaceuticals, electronics, heavy machinery and consumer products. David works with clients on integrated business processes and change management with a focus on Class A achievement. David has held positions within capacity planning, master scheduling, and engineering change departments. His achievements earned him a position as a member of a start-up team for a new electronics manufacturing facility, responsible for the implementation of MRP, shop floor control, and inventory management systems and processes. David was a senior software consultant/client manager for AMX International where he implemented enterprise planning software at a variety of companies. He teaches both public and private courses and currently co-instructs the Oliver Wight Master Scheduling Course.

USA
 
Dennis Groves   Dennis Groves
Chairman of the Board, Oliver Wight Americas
President, Oliver Wight International

Dennis Groves, a principal since 2000, is Chairman of Oliver Wight Americas as well as President of Oliver Wight International, the governing board for all world-wide divisions of Oliver Wight. He has more than 40 years of experience as a consultant and a practitioner and has worked with process and discrete manufacturers in consumer goods, foods, pharmaceuticals, and many other industries. Among his client companies are Solutia, Schick & Wilkinson Sword, Watson Pharmaceutical, Qualitest Pharmaceuticals, John Deere, and Schering-Plough. He has taught numerous classes in Sales & Operations Planning, supplier planning and control, integrated planning and scheduling, data structures and bills of material, and inventory record accuracy. Prior to joining Oliver Wight, Dennis played key roles in several successful Class A MRP II implementations. Over the years, his supply chain management (SCM) experience has ranged from strategic, high-level issues to practical, yet critical areas such as supplier scheduling. Dennis is co-author of the newest Oliver Wight publication, Achieving Class A Business Excellence – An Executive’s Perspective and occasionally co-instructs the Oliver Wight Integrated Supply Chain Management Course.

USA
 
Robert Hirschey   Robert Hirschey
Principal

Robert Hirschey, a principal with Oliver Wight Americas, has nearly 25 years of experience in the forest products and related industries. His diverse background includes strategy development, execution, and measurement; business planning and analysis; capital investment analysis; mergers and acquisitions, and various corporate development activities. Most recently, as Vice President, Strategy, for the Cellulose Fibers business of Weyerhaeuser Company, Bob led the effort to adopt integrated planning and control best practices, ultimately achieving Class A certification for the entire business. He has presented at several conferences including a keynote address at an APICS Best of the Best S&OP Conference. Bob earned his bachelor’s degree in economics from Harvard University and an MBA in general management from the Amos Tuck School of Business Administration at Dartmouth College. Hirschey is co-author of Oliver Wight’s most recently published article: Maturation Process: Finance’s Role in Integrated Business Planning / Sales and Operations Planning. Bob offers a white paper and a webinar on Why Annual Planning Should be a Significant Non-Event

USA
 
David Holmes   David Holmes
Principal

David Holmes, an Oliver Wight Americas principal and Demand Management expert, is a consultant and educator providing companies with guidance in Demand Management and Integrated Business Planning. He has solid experience in a number of industries - automotive, FMCG, and high-tech manufacturing/wireless communications. As VP, Demand Management, with Research in Motion, he managed their demand planning processes while the business grew by a factor of 100-fold. He created their strategy that formed the blueprint for implementation of SAP APO; delivered on time, on budget, and met all the key deliverables. He held key positions in DM and IBP at both SC Johnson and at Sara Lee – leading the co-managed inventory function at Wal-Mart virtually eliminating stock-outs. David began his career with Rolls-Royce Bentley Motor Cars Ltd. actively involved in their Class A accreditation. He has held positions across all supply chain disciplines; warehousing and distribution, strategy, vision, CPFR, redesigning and relaunching one company's Sales and Operations Planning process and supporting the executive team with S&OP while with another. David has continually delivered results by increasing forecast accuracy while simultaneously reducing inventory and increasing customer service levels. He has a B Eng. (Hons) in manufacturing technology/management and an MBA.

Canada
 
Robert E. Howard   Robert E. Howard
Principal

Robert Howard, an Oliver Wight Americas principal, has extensive experience in manufacturing, supply chain, and project leadership with demonstrated ability to drive business improvement both vertically and horizontally. At Solutia, Bob led a cross-functional team involving IT, operations, and manufacturing to redesign business processes and to support world class MRP II business performance utilizing Oliver Wight’s Proven Path implementation methodology resulting in the award of two Oliver Wight Class A MRP II certifications. Bob has leadership experience with global SOP design and implementation and is one of our Enterprise Sales & Operations Planning Tool (ESOPT) specialists. He has recently completed a multi-year engagement with a Fortune 500 company coaching six diverse businesses in the implementation of Oliver Wight best practice Integrated Business Planning principles. Bob is an Oliver Wight course instructor with a focus on data integrity. He has a BS in chemical engineering.

USA
 
Ronald K. Ireland  

Ronald K. Ireland
Principal

Ronald K. Ireland, a principal with Oliver Wight Americas, is a globally-recognized visionary to many of today’s value chain best practices organizations. He has over 25 years of business process and technology experience with leading companies with a primary focus in Demand and Supply Chain processes for retail, manufacturing, high technology, and aerospace. He has experience specific to the area of strategic consulting at the executive level. Ron’s business experience includes manufacturing, retail planning and distribution, marketing, and consulting. His manufacturing experience at Martin Marietta included achieving six Class A implementations. He then led a 45-person I/S staff on software development projects for store and warehouse replenishment, forecasting, procurement, micro merchandising, labor scheduling, and data mining for Wal-Mart. Ron is a frequent conference speaker, Supply Chain article author, and is co-author of the book: Supply Chain Collaboration; How to Implement CPFR® and Other Best Collaborative Practices and co-instructor of the Oliver Wight Integrated Supply Chain Management Course.

USA
 
Terry L. Johnson  

Terry L. Johnson
Principal

Terry L. Johnson is a principal with Oliver Wight Americas providing consulting and education services to manufacturing and distribution companies on integrated business processes and supply chain improvement initiatives. Terry spent 13 years with Hewlett Packard where he led the team that implemented one of America’s first real JIT successes. As well, Terry was Senior Vice President and Chief Operating Officer for a $120 million defense contractor. Terry has worked with many companies assisting them in making significant business improvements; several of his past client companies have achieved Oliver Wight Class A Certification. Among his clients are Rolls Royce Motor Cars, ICI Paints, ICI Colors, Novartis Pharmaceuticals, Ampex, Apple Computer, Lockheed Martin, Grumman Olson, and Astra Zeneca Pharmaceuticals. Terry frequently speaks at conferences and is co-instructor of the Oliver Wight Integrated Business Planning/Sales & Operations Planning Course.

USA
 
Jose Luis Jorquiera   Jose Luis Jorquiera
Principal

Jose Luis Jorquiera, a principal with Oliver Wight Americas, is a consultant and educator in the areas of ERP/MRP II, Distribution Resource Planning (DRP), and Continuous Improvement in Peru and other Spanish-speaking countries throughout Latin America. His client companies have included Grupo San Fernando, Ebel International, Grupo Yobel, Nabisco, Transandina de Alimentos, Quimica Suiza, and Warner Lambert. Jose Luis worked for Antigua Drogueria Francesa in production planning and purchasing, was the operations manager at ARDAL and general manager at Yanbal in Mexico. In Peru at Unica del Peru, he was a leader in MRP II and ERP where he supported the management team and the executive committee in their efforts to be certified as a Class A MRP II company.

USA
 
Allan R. Kauth  

Allan R. Kauth
Principal

Allan R. Kauth is a principal with Oliver Wight Americas. During the past 25 years, Al has coached management teams worldwide in the development and execution of continuous improvement strategies to help them achieve Class A business excellence. Since1986, he has been an educator/consultant working with companies spanning microwave electronics (Microdyne), fabrication and repair (Cummins Diesel, Flowserve), pharmaceuticals (Pharmacia, Aventis), food (Nestle, Uni-Lever), medical device manufacturing (Abbott, Gen-Probe) and U.S. Air Force logistics. He spent three years in Australia working with manufacturing organizations there and in the ASEAN region. Al is co-instructor of the Oliver Wight course, Business Excellence.

USA
 
Bill Mackie  

William G. Mackie
Managing Principal

Bill Mackie joined Oliver Wight Americas in 1978. He is a past president and currently a managing principal and board member of Oliver Wight Americas, and is a past president and current member of the board of Oliver Wight International, the governing board for all world-wide divisions of Oliver Wight. Bill has worked with high-level executives in companies such as Ivax Pharmaceuticals, Research in Motion, Corning Cable Systems, Gen-Probe, and Barber Foods over his 33-year career with Oliver Wight. His manufacturing industry experience includes process companies, electronics manufacturers, and consumer goods. Bill has extensive experience instructing private courses on topics such as Sales & Operations Planning, Inventory Accuracy and Bills of Material, Executive Management, and Enterprise Resource Planning.  

USA

 

 
Donald McNaughton  

Donald McNaughton
Principal

Donald McNaughton, principal and board member with Oliver Wight Americas, is a consultant and educator providing companies with guidance on the design and implementation of effective business processes in the pursuit of Class A operational excellence. Donald has over 30 Sales & Operations Planning implementations under his belt. He has consulted with companies spanning multiple industries including Flowserve, Caterpillar, Motorola, Abbott Laboratories, Heinz, Electronic Arts, Uponor, Weyerhaeuser, ATMI, Simmons Foods, EMD Chemicals, BP, Coca-Cola Enterprises and Covidien. He is known for his passion for client success and focuses on helping clients design and implement effective Sales and Operations Planning (S&OP), Product Management, and Demand Management processes.

USA
 
Jon Minerich   Jon Minerich
Principal

Jon Minerich is an Oliver Wight Americas principal with over 30 years' experience in industry, holding positions as plant manager, vice president of operations, chief operating officer, and president in a variety of industries. As an executive coach and supply chain architect, he has helped his clients save millions of dollars through strategy deployment and supply chain execution. As a consultant specializing in the pharmaceutical and biotechnology industry, Jon's client list includes Merck, Johnson & Johnson, Aventis, Roche-Genentech and other international businesses. Jon is a frequent speaker presenting at numerous international conferences, workshops, and seminars. He is a member of the board of directors of a select group of manufacturing companies and operates a manufacturing business with his wife, specializing in short-run and prototype production to the aerospace and defense industries and NASA. Jon received his undergraduate degree from the University of Minnesota and his MBA from National University in San Diego.

USA
 
Francisco Ortiz-Monasterio  

Francisco Ortiz-Monasterio
Principal

Francisco Ortiz-Monasterio, a principal with Oliver Wight Americas, assists companies with Spanish-speaking personnel in Mexico and other Latin American countries in the evaluation, implementation, and operation of MRP II, Distribution Resource Planning (DRP), and Lean Manufacturing. He also supports these companies to continuously improve their management and planning processes and has experience in systems integration and Total Quality Control. He worked in the production control area of the car and truck assembly plant at the Ford Motor Company in Mexico City. He spent 20 years at the Eastman Kodak Company in their film manufacturing facility located in Guadalajara, Mexico. He held positions in distribution and traffic, information systems, and was project manager for the MRP II system implementation where three MRP II projects achieved Class A certification.

USA Read Paco Ortiz-Monasterio's biography
Mexico Ver la biografía de Paco Ortiz-Monasterio
 
George Palmatier   George Palmatier
Principal

George Palmatier, an Oliver Wight Americas principal and board member, has assisted many companies that make everything from soup to satellites in implementing integrated management processes. He is recognized as an expert on Sales & Operations Planning, Integrated Business Planning and Demand Management as well as ERP, Integrated Supply Chain Management and Product Development (IPD). George works with clients to formalize and assimilate their strategic plans into a unified business management process, Integrated Business Planning. With twenty years of experience in sales, marketing, strategic planning, and general management, George has a thorough knowledge of how to achieve sustained results improving business performance. During his 11 years as vice-president of sales and marketing at Bently Nevada Corporation (now part of General Electric), George was responsible for bringing the sales and marketing departments into a well-orchestrated business management process. Bently Nevada was one of the pioneers in developing and implementing Sales & Operations Planning using it as a truly integrated management process. In addition to his many white papers, George has authored or co-authored three books: The Marketing Edge, Enterprise Sales and Operations Planning, and Demand Management Best Practices. He is also a member of The Council of Supply Chain Management Professionals. George speaks frequently at association meetings and conferences and currently co-instructs the Oliver Wight Integrated Business Planning/Sales & Operations Planning Course.

USA

   

 
John F. Proud   John F. Proud
Principal

John F. Proud is a principal with Oliver Wight Americas. Prior to joining Oliver Wight, John spent several years working in the manufacturing industry at Xerox, Century Data Systems, and Burroughs (Unisys) Corporation. His assignments included manager of Just-in-Time/Lean Manufacturing; national customer education manager; western region manufacturing consultant; manager of information systems; production control specialist, and material control analyst. John is lifetime-certified in production and inventory management by APICS at the Fellow level. He has presented several papers at the organization’s international conferences and has held many APICS posts including International Conference Chairperson and Chapter President. An internationally known speaker, John has been involved in a variety of master scheduling, material and capacity management, production activity, and just-in-time/lean manufacturing seminars. He wrote the first definitive book on Master Scheduling - Master Scheduling: A Practical Guide to Competitive Manufacturing, now in its third edition. He has had numerous articles published by APICS, Auerbach, and other publishing houses. He obtained his BS in mathematics from California Polytechnic State University and his MS from West Coast University specializing in Management Sciences.

USA
 
Ben Sellers   Ben Sellers
Principal

Ben Sellers, a principal and board member with Oliver Wight Americas, is a consultant and educator providing companies with guidance on the design and implementation of effective business processes. He is a certified Six Sigma Black Belt and lean practitioner. Ben has “hands-on” manufacturing experience helping companies achieve significant results in the areas of Sales and Operations Planning, Master Scheduling, and Lean Manufacturing. Ben is currently working with clients to implement Sales and Operations Planning and the Oliver Wight Enterprise Sales and Operations Planning Tool. Prior to joining Oliver Wight, Ben spent over 10 years with Fortune 100 companies holding positions such as Supply Chain Manager, Continuous Improvement Manager, Master Scheduling Manager and Industrial Engineer, among others. At Caterpillar, he was instrumental in their Class A efforts and certification. Ben occasionally speaks at APICS chapter events on the benefits of integrated business process improvement initiatives.

USA
 
Steven A. Souza   Steven A. Souza
Principal

Steven A. Souza is a principal with Oliver Wight Americas. He has been a consultant and educator providing manufacturing and distribution companies with guidance on design and implementation of integrated supply chain processes since 1985. Steve brings to his consulting engagements years of experience in general management, manufacturing, materials and logistics management positions with Oliver Wight, Instron Corporation, Bose Corporation, and the Foxboro Company. Both as a practitioner and a consultant, Steve has guided many business improvement initiatives to Class A level performance. Steve has extensive experience teaching public and private courses; he currently co-instructs the Oliver Wight Integrated Business Planning/Sales & Operations Planning Course, the Integrated Supply Chain Management Course, and the Business Excellence Course.

USA
 
Wilson Stefano   Wilson Stefano, Jr.
Principal

Wilson Stefano, Jr., a principal with Oliver Wight Americas, has over 30 years of “hands-on” experience in manufacturing. He has coached management teams including Henkel Mexicana AC Division to achieve Class A Business Excellence. Stefano specializes in Integrated Business Planning and Integrated Supply Chain Management - Best Practices. He supports organizations in Brazil and Latin America in the self-assessment, implementation, and continuous improvement of their integrated management processes that include strategic planning, S&OP, master planning, lean manufacturing, demand management, shop floor control, and supplier relationship management.

USA Read Wilson Stefano's biography
Brazil Leia a biografia de Wilson Stefano em Português
 
Susan Storch   Susan L. Storch
Managing Principal

Susan Storch is a principal with Oliver Wight Americas. She is coach to many of the world’s most respected pharmaceutical, beauty, food, and chemical companies pursuing the goal of Class A business excellence. Her clients are senior executive business leaders who are single-mindedly focused on achieving superior performance and intent on being top contenders in their industries. Susan’s specialty is Demand Management within the powerful leadership process of Integrated Business Planning (S&OP). She is the chief architect of Oliver Wight’s Demand Management Value Chain, co-author and instructor of the Oliver Wight Demand Management Course, and designer of thousands of hours of courses and workshops around the globe. Susan is recognized for using rigorous process discipline to get quick and substantial business results, for her ability to develop high-performance teams, and for innovative application of technology to product and business processes. She is a frequent speaker at industry conferences and corporate events. Her Demand Planning articles and webinar can be found on the Oliver Wight Americas website.

USA
 
Edna Talavera  

Edna Talavera
Principal

Edna Talavera, an Oliver Wight Americas principal, has extensive experience in the areas of strategic planning and deployment, manufacturing and supply chain management, and project management in national and international companies in consumer goods, food, pharmaceutical, and energy companies helping clients achieve their desired, sustainable business growth, achieving high-performance business results, through the integration of core business processes in planning and control, while simultaneously resolving critical, long-standing operating problems. Through her experience implementing world-class excellence standards in Sales & Operations Planning, her clients have achieved Class A performance levels, yielding significant cost savings and business profits in the millions of dollars. With more than 20 years in management consultancy and hands-on involvement, she has worked with companies such as Schick-Wilkinson Sword in Latin America, British American Tobacco worldwide, S.C. Johnson & Sons in Latin America’s Andean Region, Electricidad de Caracas, and AlEn Industries in Mexico.

USA Read Edna Talavera's biography
Venezuela Ver la biografía de Edna Talavera
 
Robert Tearnan   Robert Tearnan
Principal

Robert Tearnan, an Oliver Wight Americas principal, has extensive experience in business systems to increase effectiveness, reduce costs, and streamline processes. Since joining Oliver Wight, he has participated in over 75 FastTrack Sales & Operations Planning implementations serving as coach, mentor, and trainer. Industries include construction, telecommunications, pharmaceuticals, industrial, and consumer products; among them, Weyerhaeuser, Motorola, and Honeywell. Before joining Oliver Wight, Robert was with Molecular Biosystems of San Diego, California, and was the business resource planning manager when the firm achieved Class A results with its MRP II system. In addition, he led their Continuous Improvement Team where results in annual cost and productivity savings were over $1 million. He is responsible for the evolution and currency of the Oliver Wight Enterprise Sales & Operations Planning product and occasionally co-instructs the Oliver Wight Demand Management Course. Tearnan is co-author of Oliver Wight’s most recently published article: Maturation Process: Finance’s Role in Integrated Business Planning / Sales and Operations Planning

USA
 
Luis C. Torres  

Luis C. Torres
Principal

Luis C. Torres, a principal with Oliver Wight Americas, has more than 23 years of experience in sales, marketing, information systems and management consulting. His client companies include: DuPont's Crop Protection, Revlon, Hershey, Johnson & Johnson, Pharmacia & Upjohn, Abbott, British American Tobacco (BAT), S.C. Johnson & Son, and Schick-Eveready, among others. Luis was with Nabisco International in Latin America where he was responsible for managing the company's supply chain function. He was also responsible for implementing MRP II and Sales & Operations Planning. Luis was vice president of the Latin American division of Management Systems International, specializing in quality and operating process improvement methods and techniques. He spent 19 years with Florida Power and Light Company and worked directly with the Japanese Union of Scientists and Engineers (JUSE) in developing and implementing FPL's Total Quality Management Program earning the company the Deming Award in 1989.

USA Read Luis Torres' biography
Venezuela Ver la biografía de Luis Torres